We accept VISA, Mastercard and Apple Pay.

Rest assured, your payment information is secure. Our website employs advanced encryption to protect your financial details.

All orders will be shipped by us within 48 hours of order confirmation, tracking numbers are provided no later than a day after shipment on business days. You can check Shipping Policy for more information.

A signature is required upon delivery to ensure the security of your parcel.

Please be aware that domestic disruptions and high parcel demand may cause delays.

If you prefer delivery without a signature, please leave a note at checkout. However, we are not responsible for undelivered parcels if no signature was requested.

For any order inquiries, contact us at support@sleepwarehouse.com.au.

For Australia Post delivery updates, visit: Australia Post Updates.

Sleep Warehouse prioritizes customer satisfaction and upholds strict quality standards for medical equipment.

Our products are intended for personal use only. By proceeding to checkout, you agree to the following:

I acknowledge that photo evidence of sealed items may be required before returning.

I confirm that all selected products are correct.

I acknowledge that, except for ResMed AirFit Series and Fisher & Paykel masks (within the 30-day return policy), opened items cannot be returned or exchanged.

I understand that Philips Respironics CPAP masks and accessories are non-returnable.

I accept that returns for ordering errors are subject to Sleep Warehouse’s discretion and may incur a restocking fee.